Refund & Cancellation Policy

Last Updated: September 2025

At Parallel Web Solutions, we aim to deliver high-quality digital services that help businesses in Qatar and beyond grow online. To maintain fairness and transparency, please review our refund and cancellation terms below.

Project Deposits

  • All projects require an upfront deposit before work begins.
  • Deposits are non-refundable, as they cover the initial planning, research, and resource allocation.

Project Cancellations

  • If you decide to cancel a project after it has started, you will be billed for the work already completed up to the cancellation date.
  • Any services delivered before cancellation remain payable and non-refundable.

Refunds

  • Once a project is completed and final deliverables have been handed over, payments are non-refundable.
  • If you are unsatisfied, we encourage open communication so we can make adjustments within the scope of the agreed project.

Service Credits & Adjustments
In rare cases where services cannot be delivered due to unforeseen circumstances from our side, we may provide service credits or partial refunds at our discretion.

We are committed to transparency and fairness. If you have any concerns, please contact us at info@parallelwebsolutions.com.

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